FAQ

1. What documentation will I receive with my vehicle?
   If you purchase a vehicle in the USA you will receive a Manufacturer's Certificate of Origin title. If you purchase a European unit you will receive a COC, Certificate of Conformance, or equivalent title.
2. How is payment arranged?
   Payment can be handled two ways: ARL can arrange the entire transaction, from sourcing and inspecting a vehicle, to transporting it to shipping docks and making necessary repairs. We would then bill the vehicle costs along with shipping. Alternately, you can deal directly with a seller and allow us to arrange shipping once you've completed the purchase.
3. Can I show my international customers shipping costs along with duties and taxes prior to finalizing a purchase?
   Yes, ARL can provide a complete itemized estimate prior to shipping.
4. What shipping options does ARL offer?
   ARL can accomodate shipments of all dimensions worldwide. All our price quotes include delivery to a local port or to our New Jersey facilities. We work closely with many transportation vendors to offer RoRo service to most ports and containerized shipments to all ports worldwide
5. What carriers do you use for shipping?
   We use many different carriers depending on the needs of each particular shipment. Our shipping providers differ in terms of price, duration of trip, etc. We'll use our extensive contacts to find the right carrier for your specific needs.
6. Do you provide tracking on your shipments?
   Yes, you may track your shipment directly through our carriers once the cargo has been sent. Please see our tracking page for further information.
7. What payment methods does ARL accept?
   We accept cash, checks and money orders as well as wire transfers. We do not currently accept credit card payments.
8. How does the auction process work?
   ARL clients can bid on select vehicles through our company. By placing a bid with our services you will pay an amount discounted from the open market.
9. What does RoRo mean?
   RoRo is an abbreviated term for roll-on, roll-off cargo -- shipments which are driven on and off the vessel. RoRo cargo includes items such as tractors, buses and trucks, or any oversized cargo that has been loaded on a special flatbed, mafi or lowboy trailers.
10. What is FCL?
    FCL stands for Full Container Load. Containers come in many types and sizes but a FCL shipment means you reserve the entire space of the container.
11. What is LCL?
    LCL stands for Less than Container Load. As opposed to an FCL shipment, this is when a customer needs only part of the container.